Trust and Security at Morvik AI

Morvik AI is trusted by thousands of businesses to build secure and compliant agents.

Compliant and Secure Agents

We take security and compliance seriously. We understand that the data you entrust to us is a vital asset to your business, and we treat it with the utmost care.

GDPR & SOC 2 Type II Compliance
GDPR & SOC 2 Type II Compliance

Ensuring data privacy, security, and compliance with GDPR and SOC 2 Type II standards.

Data Encryption
Data Encryption

All customer data is encrypted with industry-standard encryption algorithms at rest and in transit.

User Roles
User Roles

Assign specific permissions and access levels to different users

Rate Limiting
Rate Limiting

Protect your agent from abuse by controlling and limiting the number of requests per user.

Domain Allowlist
Domain Allowlist

Control which domains your agent can be embedded on.

FAQ

Yes, Morvik AI is fully GDPR compliant. We ensure that all personal data is processed lawfully, transparently, and for a specific purpose. Once that purpose is fulfilled, the data is no longer used. We also provide tools for data export and deletion upon request.

No. Your data is never used to train or improve any AI or machine learning models. Your data is solely used to power your AI agent and provide you with the service.

No. We have data processing agreements with all our model providers that explicitly prohibit them from using your data to train their models. Your data is only used to generate responses for your AI agent.

Only users you authorize can interact with your AI agent. You can control access through domain allowlisting, user authentication, and other security features available in your dashboard.

Morvik AI infrastructure is hosted on secure, SOC 2 compliant cloud providers. All servers are located in the United States and Europe, with data encrypted at rest and in transit.

Yes. All data is encrypted at rest using AES-256 encryption and in transit using TLS 1.2+. We follow industry best practices for key management and data protection.

We use a limited number of subprocessors to provide our service, including cloud hosting providers, payment processors, and analytics tools. A full list is available in our Data Processing Agreement.

Yes. Morvik AI has completed SOC 2 Type II certification, which verifies that our systems and processes meet strict standards for security, availability, and confidentiality.

Yes. We maintain a responsible disclosure program. If you discover a security vulnerability, please contact our security team and we will work with you to address it promptly.

You can find detailed information in our Privacy Policy, Terms of Service, and Data Processing Agreement. For additional questions, please contact our security team.

Make customer experience your competitive edge

Use Morvik AI to deliver exceptional support experiences that set you apart from the competition.

No credit card required